- Free Shipping to these countries:Australia, USA, UK, New Zealand ( 6- 10 days delivery lead time );Indonesia, Philippines, South Africa, Brasil (8-15 days delivery lead time) ;Canada,France ,Spain,Italy,Portugal ,Puerto Rico (8-20days delivery lead time).
- We would charge extra fee if you want to rush the orders. Please don't hesitate to contact us.
- We will ship your power balance bracelets in 24 hours except on major holidays.
- Your tracking number will be aviailable within 2 to 3 days after your power balance orders have been sent via Air INTERNATIONAL EMS Express.You can track your order status at the EMS website.
- You can save more money if you order more than 50 pcs, we will offer wholesale price for you.
- We have a long term cooperate with EMS express company and every package is guaranteed to be delivered. Please don't open the dispute on the PayPal if you don't have received the packages for any reason, We would reship your orders or refund you the full money if the packages lost or any other reasons. We are here to help you to sort all the problems out, please don't hesitate to contact us.
Return policy
- We always do our best to make you satisfaction.All ordered items here are closely to the word here "what you see on our website are what you get in 10 days".you must contract us if you want to exchange or return the packages. We will email you our returning shippping address.You have to ensure that the items in original condition, not washed or altered, with all tags attached.
- All ordered items are the right items you pick here.We promise you of the correct packages. So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
- You have to pay for the exchange or returns shipping cost, for we do not cover this item fee.
- All returned merchandise should be sent to the shipping address we email you after you get our feedback here!
Order Cancellation
- Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible, within 3-8 hours after orderss placing, so we are not always able to cancel an order after it is placed. Hope your understanding at this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice: If you did not receive your 10-digit tracking number 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
